Everytime you visit a website or receive
an email etc, information (or data) is transfered
from a computer (server)where the information is
stored, to your computer, this action involves
data transfer.

If you are considering any broadband package
that has a data transfer limit, please ensure you
understand the limits and what happens (i.e.
additional charges or restricted service etc
that the ISP applies for going over your
limits) before signing up.

Our data transfer allowances

What happens if I exceed your data transfer limits ?
If you exceed the peak time limits of our current packages
you have 3 options.

1. Pay as you go for addtional data transfer: If your peak
time data transfer limit is reached, your broadband
connection will be restricted to 128Kbps. You can then
visit your billing area and pay for additional data
transfer. You broadband speed is restored.


2.Prepay for additional data transfer: You chose a limit
to which you are willing to pay (e.g. £10) should you exceed
your data transfer limit. If you should reach your peak
time data transfer limit, you will be notified and the
additional data transfer level becomes active. IF YOU DO
NOT REACH YOUR LIMIT THEN THE MONEY IS UNTOUCHED.


3. Do nothing and wait until your package reaches the end
of the month when your data transfer levels restart and
your broadband speed resumes to its normal level.




What happens in the following months ?
Your package and data transfer levels begin again.


The Average Family
For the average family we would recommend the 30Gb peak
package £17 plus VAT per month .

Changing Packages
In most cases you can move from one package to another
either up or down free of charge. Each move will only
start at the beginning of a payment month.


Peak and Off Peak times click here


To help work out how much data you might transfer
in a month, please visit and try our usage
calculator.

Click here